Namecheap Coupon Code, Even cheaper domain registrations and free whoisguard |
Namecheap Coupon Code, Even cheaper domain registrations and free whoisguard |
Dec 10 2006, 10:00 AM
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WSF Commander Group: Admin Posts: 4,662 Joined: 26-August 05 Member No.: 10 |
I am moving all my domains away from godaddy.com and the wild west domains inc affiliates. The main reason is a recent shift in their policy to spam means that should a competitor want to get you closed down all he has to do is make a single complaint against any domain name held by them and they will shut it down. He doesn't even have to prove his complaint! Even more frightening is the prospect of trying to get the decision reversed. While they have hundreds of customer service personnel available for receiving the complaints no one is authorized to discuss the matter with the name owner. It's such a shame, I had always preferred godaddy et al, but this is a show stopper and perhaps is the result of their overwhelming success in the domain names market.
I do not fear any legitimate complaint regarding spam, I have never done it, never considered it and always taken steps to ensure I apply netiquette which goes far beyond the requirements of the law. But how can I work with a company that will take the word of a competitor over that of their customers? Come to think of it how can anyone? So it is time for me to leave them and rather than just jump ship I performed due diligence on a number of the more popular providers. The result is that www.namecheap.com have a suitable (but comprehensive) TOS. They too reserve the right to shutdown domains that are the cause of the usual list of Internet abuse. However after a discussion with their support team I feel confident there will be someone at the end of a line capable of taking evidence and making a decision. And they emphatically denied they will shutdown a website on the say so of a complaint alone, it would have to be backed up with irrevocable evidence. That means namecheap.com employ something not often found in the domain name customer services industry (and particlulary not godaddy and wild west domains): Common Sense. However Namecheap.com are not the cheapest name provider despite the name, one one of my discussions with their customer service reps they revealed their latest discount code for transfers (I don't know if this will work for new domains or annual extensions, perhaps you could try it and let us know). WCSSPECIAL It saves 89 cents, saving me $17.80 this morning and I have another 50 odd names to go |
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Dec 10 2006, 11:44 AM
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#2
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WSF Lieutenent Group: PM Unlimited Posts: 1,454 Joined: 18-August 06 Member No.: 498 Exchanges: www.trafficbunnies.com |
Oh no! That is just terrible!! How awful for him! It just seems so wrong - especially since there is no means for appeal. If I didn't have all of my domains registered with them I would love to say something to them, or at least ask about their stance on the issue... but I won't 'cause I am a wuss!
I am shocked at how rediculous this all sounds - the idea that one single person can totally undo all of your friend's hard work with one single complaint! -------------------- |
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Dec 10 2006, 03:58 PM
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#3
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WSF Commander Group: Admin Posts: 4,662 Joined: 26-August 05 Member No.: 10 |
I am shocked at how rediculous this all sounds - the idea that one single person can totally undo all of your friend's hard work with one single complaint! He is not short of money, he owns several succesful financial businesses in the UK and I think quite capable of taking this to the relevent court to get it turned around. The reason he doesn't is it would not be a productive investment. If he won there would be nothing he can do to get the reputation back and it would involve a long and expensive battle if he were to try claim compensation. He has now moved all his domain names to a UK supplier so that should the same thing happen he will have more control over the end result. |
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